WHICH BOX WILL I RECEIVE? AND WHEN ?
-Basic/ basic+ offer:
If you subscribe between the 1st and the 10th of the month, you will receive your first box the month of your subscription. If you subscribe after the 10th of the month you will receive your first box the following month.
Each month our boxes are shipped around the 17th and you will receive them between the 25th and 30th of the month.
Example: If you subscribe on the 24th of October, your first box will be the one of November and you will receive it between the 25th and the 30th.
Conversely, if you subscribe on October 8th, your first box will be delivered between October 25th and 30th.
WHERE IS MY BOX ?
Your box will arrive between the 25th and the 30th of the month.
If on the 25th you still haven't received your box, it is possible that there is a slight delay in the delivery service and we ask you to wait until the 30th of the month.
If at this date still no sign of your box you can reach us by email at our address: firstname.lastname@example.org.
We will deal with the problem together to find the best solution.